Ecommerce Coordinator Job Description

Looking to hire a rockstar Ecommerce Coordinator for your company? Read more about the role and use the job description template below to attract the best candidates.

Ecommerce Coordinator: role overview

The Ecommerce Coordinator oversees online sales and marketing strategy, product merchandising, and website management. They collaborate with cross-functional teams to optimize site functionality, improve user experience, and drive revenue growth. A successful Ecommerce Coordinator has a strong understanding of SEO, PPC and web analytics, and expertise in e-commerce platforms such as Shopify and WooCommerce.

Ecommerce Coordinator job description template

As an Ecommerce Coordinator, you’ll play a vital role in managing and growing our ecommerce business. You’ll be responsible for overseeing the day-to-day operations of our online store, managing inventory, ensuring timely order fulfillment, and maintaining accurate product listings. You’ll also work closely with our marketing team to develop and execute campaigns that drive traffic and sales. The ideal candidate will have a strong understanding of ecommerce platforms and tools, excellent organizational and communication skills, and a passion for driving growth and innovation in the digital space.

Your responsibilities

  • Develop and execute ecommerce strategies to increase online sales and revenue
  • Manage and optimize product listings and content, including descriptions, images, and pricing
  • Collaborate with cross-functional teams, including marketing, merchandising, and IT, to ensure seamless customer experience and achieve business goals
  • Analyze and report on key ecommerce metrics, such as traffic, conversion rates, and average order value, to inform decision-making and drive continuous improvement
  • Stay up-to-date on industry trends, best practices, and emerging technologies to identify new opportunities and optimize performance
  • Lead and support ecommerce projects, such as website redesigns and platform migrations, from planning to execution to post-launch evaluation
  • Manage relationships with external partners, such as vendors and agencies, to ensure timely and high-quality deliverables



Frequently asked questions

What does an Ecommerce Coordinator do?


What skills make a great Ecommerce Coordinator?

  • Product management: Monitor and optimize product listings.
  • Analytics: Analyze website data and make data-driven decisions.
  • SEO: Optimize website for search engines.
  • Content creation: Produce engaging copy and visuals.
  • Promotions: Plan and execute special promotions.
  • Inventory management: Monitor and maintain inventory levels.
  • Customer service: Respond to customer inquiries and complaints.
  • Order processing: Process and ship orders.
  • Market research: Stay up-to-date on industry trends and competitors.
  • Social media: Manage social media accounts and profiles.

How to write an engaging job description for the Ecommerce Coordinator role?

To write an engaging Ecommerce Coordinator job description, focus on highlighting the key responsibilities and skills required for the role. Use clear and concise language, and avoid industry jargon. Highlight the company culture, benefits, and growth opportunities to appeal to potential candidates. Be sure to include specific qualifications, such as experience with e-commerce platforms and knowledge of digital marketing.

Who does an Ecommerce Coordinator work with on daily basis?

A person with an Ecommerce Coordinator role typically works closely with various teams within an organization on a daily basis, such as marketing, sales, web development, and customer service teams. They generally belong to the marketing or sales department, depending on the organization’s structure. Ecommerce Coordinators usually report to an Ecommerce Manager or Director, or a Marketing or Sales Manager, depending on the size and hierarchy of the company.

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