Ecommerce Analyst Job Description

Looking to hire a rockstar Ecommerce Analyst for your company? Read more about the role and use the job description template below to attract the best candidates.

Ecommerce Analyst: role overview

The Ecommerce Analyst is a crucial role in the success of any online business. They provide insights into customer behavior, drive revenue growth, and optimize the user experience. This person should have experience in web analytics, data analysis, and a thorough understanding of the ecommerce landscape. A great Ecommerce Analyst is proactive, detail-oriented, and always looking for ways to improve the bottom line.

Ecommerce Analyst job description template

As an Ecommerce Analyst, you will be responsible for analyzing data and trends to increase online sales and improve customer experience. You will work closely with marketing and product teams to optimize website performance, identify areas of improvement, and develop strategies to increase revenue. You will also be responsible for monitoring website traffic, analyzing user behavior, and conducting market research to stay on top of industry trends. Successful candidates will possess a strong analytical mindset, excellent communication skills, and a passion for driving business growth through ecommerce channels.

Your responsibilities

  • Conduct research and analyze data to identify trends and opportunities in the Ecommerce industry.
  • Develop and implement strategies to improve Ecommerce performance, including conversion rates, sales, and customer engagement.
  • Monitor and report on Ecommerce metrics, such as traffic, revenue, and customer behavior.
  • Collaborate with cross-functional teams to ensure the Ecommerce platform is optimized for user experience and functionality.
  • Identify and resolve technical issues that impact Ecommerce performance, such as site speed, checkout process, and mobile optimization.
  • Stay up-to-date with industry developments and best practices to continually improve Ecommerce performance.


  • Knowledge of ecommerce platforms.
  • Experience in data analysis.
  • Ability to create reports.
  • Familiarity with SEO principles.
  • Understanding of web analytics tools.
  • Expertise in A/B testing.
  • Capability to assess user behavior.
  • Proficiency in Excel and SQL.
  • Capacity to work with large datasets.
  • Strong problem-solving skills.

Frequently asked questions

What does an Ecommerce Analyst do?

An Ecommerce Analyst’s primary responsibility is to analyze and optimize online sales strategies. This professional is responsible for evaluating consumer behavior and website performance to identify areas for improvement across the entire ecommerce experience. They analyze data to develop insights into consumer behavior and improve website design, layout, and product descriptions. Ecommerce Analysts use analytics tools like Google Analytics and A/B testing to measure the effectiveness of campaigns and make data-driven recommendations to increase conversion rates. They also work closely with cross-functional teams to ensure that the website aligns with marketing, sales, and product goals.

What skills make a great Ecommerce Analyst?

  • Data analysis: Analyzing ecommerce data to draw insights.
  • Marketing knowledge: Understanding of ecommerce marketing strategies.
  • SEO: Knowledge of ecommerce search engine optimization techniques.
  • Web analytics: Ability to use web analytics software to track ecommerce performance.
  • A/B testing: Experience with ecommerce A/B testing.
  • User experience: Knowledge of ecommerce user experience design principles.
  • Project management: Ability to manage and prioritize ecommerce projects.
  • Communication: Strong written and verbal communication skills.
  • Technical skills: Understanding of ecommerce technology and platforms.
  • Critical thinking: Ability to analyze data and make informed decisions.

How to write an engaging job description for the Ecommerce Analyst role?

When writing a job description for an Ecommerce Analyst position, it’s important to be specific about the required skills and experience. Highlight the key responsibilities and objectives of the role, as well as the qualifications and qualifications that are necessary to excel in the position. Use action-oriented language and make sure the job description is easy to read and understand. Be sure to include information about your company culture and mission to attract candidates who share your values.

Who does an Ecommerce Analyst work with on daily basis?

A person in an Ecommerce Analyst role typically works within the marketing or sales department of an organization. They work closely with various team members, such as digital marketers, ecommerce managers, web developers, product managers, and data scientists, to analyze and optimize the organization’s online sales and strategies. They usually report to a higher-level manager, such as an Ecommerce Manager or Director of Ecommerce, depending on the size and structure of the organization.

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